General Terms and Conditions
Company Name and Legal Form:
MS Games and Software UG (limited liability).
Company Location and Contact:
Duisburg, Germany
Email: m.kropp@msgamesandsoftware.de
Products and Services:
We sell video games, downloadable content (DLCs), and in-game purchases. Our services include downloads, updates, and support. We sell digital products and software. There are no special license conditions.
Ordering Process:
The ordering process is currently handled by third-party platforms such as Steam, Epic Games, and PlayStation Store.
Customer Account:
Customers must have an account with the respective third-party provider.
Prices:
All prices on our website are listed in Euros. Prices on third-party platforms are shown in the visitor’s local currency.
Payment Methods:
Since payments are processed by third-party providers, they handle the payment processing. For example, Steam, Epic Games, PlayStation Store, etc. Payment is due immediately.
Shipping Methods:
Products are delivered digitally.
Delivery Times:
Delivery times vary; for pre-orders, delivery occurs on the release date, otherwise, delivery is immediate. Delivery is worldwide. No shipping costs apply.
Right of Withdrawal:
The standard conditions for digital products apply. Returns are not accepted for digital products.
Warranty Claims:
For digital video games, warranty claims are limited.
Liability Disclaimer:
Liability is limited.
Software Licenses:
Software licenses are provided according to the terms of the third-party providers.
Usage Rights:
Usage rights are outlined by the terms of the third-party providers.
Support Services:
We provide updates and support.
Support Hours:
We offer support from Monday to Sunday without fixed hours.
Data Processing:
Personal data is processed during registration on our website.
Data Sharing:
Data is only shared when absolutely necessary.
Usage Rules:
Usage rules are explained in detail on our forum.
Moderation:
For violations, we have a dedicated topic in our forum.
Change Clause:
We will inform customers of any changes via email. Feedback can be provided in the forum.
Applicable Law:
German law applies.
Jurisdiction:
The competent court is Duisburg, Germany.
Company Name and Legal Form:
MS Games and Software UG (limited liability).
Company Location and Contact:
Duisburg, Germany
Email: m.kropp@msgamesandsoftware.de
Products and Services:
We sell video games, downloadable content (DLCs), and in-game purchases. Our services include downloads, updates, and support. We sell digital products and software. There are no special license conditions.
Ordering Process:
The ordering process is currently handled by third-party platforms such as Steam, Epic Games, and PlayStation Store.
Customer Account:
Customers must have an account with the respective third-party provider.
Prices:
All prices on our website are listed in Euros. Prices on third-party platforms are shown in the visitor’s local currency.
Payment Methods:
Since payments are processed by third-party providers, they handle the payment processing. For example, Steam, Epic Games, PlayStation Store, etc. Payment is due immediately.
Shipping Methods:
Products are delivered digitally.
Delivery Times:
Delivery times vary; for pre-orders, delivery occurs on the release date, otherwise, delivery is immediate. Delivery is worldwide. No shipping costs apply.
Right of Withdrawal:
The standard conditions for digital products apply. Returns are not accepted for digital products.
Warranty Claims:
For digital video games, warranty claims are limited.
Liability Disclaimer:
Liability is limited.
Software Licenses:
Software licenses are provided according to the terms of the third-party providers.
Usage Rights:
Usage rights are outlined by the terms of the third-party providers.
Support Services:
We provide updates and support.
Support Hours:
We offer support from Monday to Sunday without fixed hours.
Data Processing:
Personal data is processed during registration on our website.
Data Sharing:
Data is only shared when absolutely necessary.
Usage Rules:
Usage rules are explained in detail on our forum.
Moderation:
For violations, we have a dedicated topic in our forum.
Change Clause:
We will inform customers of any changes via email. Feedback can be provided in the forum.
Applicable Law:
German law applies.
Jurisdiction:
The competent court is Duisburg, Germany.